ESA-28744-32593 - Point Fix for eDiscovery Platform V7.1.1 Fix 6

  • Modified Date:
  • Article ID:000080627


Which version of eDiscovery Platform can this Point Fix be applied

This Point Fix can only be applied to the following version of Clearwell:
Clearwell V7.1.1 fix6


What issue(s) does this Point Fix resolve?

The Point Fix resolves the following issue:


This updates fixes an issue that would cause post-processing to Fail. The error in the Search Analytics component is:

'The value given to a TextRegion is NULL'


This fix resolves an issue where running a search on a document population that contain a large number of participants ("To", "From", "cc", "bcc") could result in a Clearwell services restart. The server log indicates an "out of memory" condition such as the following:

YYYY-MM-DD 08:05:43,340 WARN [system.resource.SystemMemoryMonitorTask] (systemresource Timer:) [#81050] LOW JAVA HEAP MEMORY WARNING: free=20 MB, max=40,960 MB, pctFree=0.051, Threads=103
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) monitor.cpu : waiting for exit
YYYY-MM-DD 08:05:43,356 DEBUG [resource.cpu.CpuMonitor] (monitor.cpu:) ***Saving Statistics***
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) Unregistered 0 broadcast listeners
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) monitor.cpu : bye bye
YYYY-MM-DD 08:05:43,403 DETAIL [] (Shell : shutdown thread:) *** EXITING ABNORMALLY NOW! ***


This issue has been addressed in the following release:

eDiscovery Platform V7.1.2


Terms of use for this information are found in Legal Notices.



Did this article answer your question or resolve your issue?


Did this article save you the trouble of contacting technical support?


How can we make this article more helpful?

Email Address (Optional)