Which version of Symantec Clearwell eDiscovery Platform can this Point Fix be applied
This Point Fix can only be applied to the following version of Clearwell:
Clearwell V7.1.1 fix6
What issue(s) does this Point Fix resolve?
The Point Fix resolves the following issue:
This updates fixes an issue that would cause post-processing to Fail. The error in the Search Analytics component is:
'The value given to a TextRegion is NULL'
This fix resolves an issue where running a search on a document population that contain a large number of participants ("To", "From", "cc", "bcc") could result in a Clearwell services restart. The server log indicates an "out of memory" condition such as the following:
YYYY-MM-DD 08:05:43,340 WARN [system.resource.SystemMemoryMonitorTask] (systemresource Timer:) [#81050] LOW JAVA HEAP MEMORY WARNING: free=20 MB, max=40,960 MB, pctFree=0.051, Threads=103
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) monitor.cpu : waiting for exit
YYYY-MM-DD 08:05:43,356 DEBUG [resource.cpu.CpuMonitor] (monitor.cpu:) ***Saving Statistics***
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) Unregistered 0 broadcast listeners
YYYY-MM-DD 08:05:43,356 DETAIL [resource.cpu.CpuMonitor] (monitor.cpu:) monitor.cpu : bye bye
YYYY-MM-DD 08:05:43,403 DETAIL [admin.shell.Lifecycle] (Shell : shutdown thread:) *** EXITING ABNORMALLY NOW! ***
This issue has been addressed in the following release:
eDiscovery Platform V7.1.2