The NetBackup Java console is unable to preview media needed for a restore from an NDMP backup.

Problem

When the preview button is used for NDMP backups using the Java GUI,  it fails with a popup dialog box displaying an error.

Error Message

Null for the fileData arg. The exception was thrown from (SR-2)writeFile (vrts.common.server.ServerRequest).

Cause

The issue seems to occur if previewing a range of backup images.  As a workaround you could try selecting one or maybe only a couple backups to search on in the GUI.

Solution

The formal resolution for this issue (Etrack 2952419) is included in the following release:

  • NetBackup 7.5 Maintenance Release 5 (7.5.0.5)

NetBackup 7.5.0.5 is now available - please access the Related Article linked below for download and README information.


Applies To

This issue has been reported on NetBackup 7.x Java consoles.  This issue occurs with NDMP backups.

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)