When backing up Exchange GRT data to tape, beremote.exe faults on module bedsmbox.dll. This issue has been observed on Small Business Server 2008 R2 SP1 running Backup Exec 2012.
Event Log message:
Faulting application name: beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7
Faulting module name: bedsmbox.dll, version: 14.0.1798.108, time stamp: 0x4ff3a3bb
Job Log Message:
V-79-57344-65298 - The Exchange Store service is not responding. Backup set canceled.
A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.
Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).
Disable Exchange GRT backups.
Small Business Server 2010 R2 SP1
Exchange 2010 SP1