After applying Hotfix 180429 Exchange 2010 GRT restores fail with 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors.

Problem

After applying Hotfix 180429 Exchange 2010 GRT restores fail with 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors.

 

Error Message

 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors.

BEREMOTExx.log on Client Access server:
[7908] [fsys\mb2]           - SendSeedMSG: Faied on remote server 80131500.
[7908] [fsys\mb2]           - SendSeedMSG FAILED! RC = 0x00000000
[7908] [ndmp\loops]         - Error: OpenObj returns extended error e00002f8
[7908] [ndmp\loops]         - Error: OpenObj returns extended error e00002f8
[7908] [ndmp\loops]         - Error: OpenObj returns extended error e00002f8

EWS Log on Client Access server:
[1ee4] Exception in sending seedmsg [ErrorInvalidUserPrincipalName] The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::OpenFolder---
[1ee4] Exception in FindFolder The impersonation principal name is invalid.
[1ee4] ---EWSStore::TestEntryId---
[1ee4] ---EWSStore::Logoff---
[1ee4] --- EWSExchangeSession::LogOff ---

 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157)

 


Applies To

Resource Domain exists for Exchange

 

Terms of use for this information are found in Legal Notices.

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