An additional information entry, 6C8F043D, is created after automatic deletion of earlier recovery point image in System Recovery 2013.

Problem

After the auto deletion of an earlier recovery point to comply with the number of recovery points saved specified within the backup job settings, a second informational entry as shown below is generated under both the System Recovery 2013 console tab  ADVANCE | VIEW: Event Log and in the Windows application event logs. This issue occurs when maintaining the recovery point retention period.  Customers reporting systems having this issue state this did not occur with earlier versions of System Recovery on these systems.

Error Message

Log Name:      Application
Source:        Symantec System Recovery
Event ID:      100
Task Category: High Priority
Level:         Information
Keywords:      Classic
Description:
Info 6C8F043D: Recovery point <PATH_TO_RECOVERY_POINT_FILE> deleted to comply with the number of recovery points to save for each drive.

Cause

Under investigation

Solution

 
Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see http://www.veritas.com.
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

NOTE:
Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Terms of use for this information are found in Legal Notices.

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