From DWA/iNotes users are unable to properly reply or forward with attachments email items containing CJK (chinese, japanese, korean) characters; the attachments are stripped out from the newly created email.
This issue occurs only with MIME type items.
The wrong behaviour is shown in the following pictures:
- User tries to forward with attachment an archived item with a Chinese attachment
- In the newly created item the 'attachment' has disappeared
At the moment the unique workaround is to restore the archived items before forwarding or replying with attachment (using the menu option Enteprise Vault Restore)
This issue has been addressed as part of the following release:
Enterprise Vault 10.0.3 Cumulative Hotfix 2 Release
Enterprise Vault 10.0.4 - Release Details
The above issue occurs operating only from iNotes and only when the forwarded / replied items with attachment are 'MIME'