Symantec High Availability Configuration Wizard failing at Target ESX Host Details

Problem

Using the the Symantec HA configuration wizard in VMware vCenter fails at "Target ESX Host Details"

Error Message

Error

The wizard has failed to perfom the requested operation

Please verify the following:

- The specified ESX hostname or IP address is valid and accessible

- The specified user name and password is valid

If the error persists, please check the logs for more information

V-16-20090-147

 

 

 

 

 

Cause

This problem can manfiest under a number of situations:

 

  1. The ESX hostname or IP address is not valid or accessible
  2. The specified username/password credentials are not valid
  3. SELinux (Security Enhanced Linux) is preventing correct execution on the VCS nodes (running in VMware guests). If this is the issue, then messages will appear in /var/log/messages on the VCS node similar to the following:

 

Jan 30 12:02:01 rhel58-01 setroubleshoot: SELinux is preventing discFinder from loading /opt/VRTSvcs/lib/libvmwarevcs.so which requires  relocation. For complete SELinux messages. run sealert -l 396d94cd-5647-42d0-bfe5-95a35e1e5014

 

Solution

1) Supply the correct hostname/IP address of the ESX hosts

2) Supply the correct username and password for the ESX host

3) Disable SE linux on the VCS nodes


Applies To

VCS 6.0.2 running on Linux within a VMware ESX environment

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