Mail messages are malformed when retrieved using Mobile Search if they exceed the maximum setting of PageContentSize

Problem

Mail messages are malformed when retrieved using Mobile Search if they exceed the maximum setting of PageContentSize (refer to the documentation 'Setting_up_Exchange_Server_Archiving.pdf' for more information on this setting).

However the messages look fine when retrieved via Browser Search or their shortcut in Outlook.

 

Solution

This issue has been addressed in the following release


Enterprise Vault 10.0.4 - Release Details
http://www.symantec.com/docs/DOC6317


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