Pre-Scan enabled off-host backup would skip all volumes but the first one

Problem

Pre-Scan enabled off-host backup would skip all volumes but the first one
 

Error Message

A selection on device \\ServerName\D: was skipped because of previous errors with the job.

A selection on device \\ServerName\E: was skipped because of previous errors with the job.
 

Solution

Workaround:

Disable Prescan

  1. Go to Backup Exec Icon on the top left hand corner
  2. Select Configuration and Settings | Backup Exec Settings
  3. Uncheck the option "Display progress indicators for backup jobs. This requires additional time to pre-scan resource."


Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.
 

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see    http://www.symantec.com
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


 

Terms of use for this information are found in Legal Notices.

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