Exchange transaction logs are not being purged / truncated after a successfully reported System Recovery (SSR) 2013 backup.

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After a successfully reported System Recovery 2013 backup the Windows event message below occurs and the Exchange transaction logs were not purged / truncated. 

Error Message


Category: Exchange VSS Writer
Event ID: 9782
Description: Exchange VSS Writer (instance <GUID>) has unsuccessfully completed the backup of storage group <STORAGE GROUP NAME>. No log files have been truncated for this storage group.


This issue is fixed in Service Pack 1 (SP1) for System Recovery 2013. SP1 is available on LiveUpdate.


Applies To

Windows based systems

Microsoft Exchange

Related Articles

What changes are in Veritas System Recovery 2013 Service Pack 1? This article contains the Software Change Notice (SCN) also known as Release Notes for SSR 2013 SP1.

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