Error: "CompMgmtLauncher.exe - Bad Image" when launching Windows Computer Management Console after upgrade install of System Recovery 2013

Problem

When launching the Windows Computer Management console through the Computer | Manage context menu after upgrading to System Recovery 2013, the following error below.

Computer Management opens after hitting OK and backups appear to run normally.  This is an issue for the .DLL file referenced in the error not being properly registered by System recovery. 

Error Message

 

CompMgmtLauncher.exe - Bad Image

C:\Program Files\Symantec\Symantec System Recovery\Browser\VProShellExt.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

Solution

Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.

 
Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Veritas Sales, please see http://www.veritas.com

 

Terms of use for this information are found in Legal Notices.

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