System Recovery Disk (SRD) 2013 does not boot on virtual machines running on ESX versions prior to 5.0 Patch 4.

Problem

The System Recovery Disk (SRD) version 2013 does not boot on ESX versions prior to 5.0 Patch 4.

Error Message

 

Cause

The Symantec System Recovery Disk is based on WinPE 4.0 (Windows 8 / Windows Server 2012). Booting to WinPE 4.0 is fully supported for ESXi 5.1 and ESXi 5.0 U1 and ESXi 5.0 U2. Earlier versions are not supported. 

Solution

For ESX 5.0: Install Patch 4 on ESX host. Ensure the server is running ESXi 5.1, or ESXi 5.0 U1 and U2.

For ESX 4.x: Use the SSR 2011 version of the SRD which is available via MyVeritas portal (See http://www.veritas.com/docs/000100418) or by contacting Symantec Technical Support.

 

Applies To

ESX 4.x and previous, ESX 5.0 Patch 4 and earlier

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