Symantec Desktop and Laptop Option multiple IP address range excludes will supersede each other

Problem

When setting up a Connection Policy to Disable Network backups if a DLO Client
machine is not within a certain IP address range, multiple entries will supersede
each other.
 
For example if a Connection Policy is setup as the following:
 
Connection Type:
IP address range
 
Computers that "are not" in this IP address range:
IP4:
192.168.2.100 to 192.168.2.125
 
Desktop Agent behavior:
 -Disable network backup
 
If a machine has an IP address of 192.168.2.101 the backup will work because it is
within that range (Example 1).
 
Example 1
However, if you add another range of IP addresses:
 
Computers that "are not" in this IP address range:
IP4:
192.168.2.100 to 192.168.2.125
192.168.2.150 to 192.168.2.175
 
Desktop Agent behavior:
 -Disable network backup
 
Now the same machine that has an IP address of 192.168.2.101 the network backup
will not run because it does not fall into the second range of IP addresses even
though it does fall into the first (Example 2).
 
Example 2

Solution

To prevent backups from occurring for DLO Clients that are in specific ranges, create a Connection Policy to block backups for specific IP address ranges.

Doing this will allow clients to run backups if they are not in the excluded ranges.

 


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