Restore of Active Directory Distribution Group fails and Distribution Group is restored without any members if any member of the group has been moved to a different Organization Unit (OU)

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  • Article ID:000087386


Restore of Active Directory Distribution Group fails with error specified below:

Error Message

Access denied to file Active Directory\DC=DomainName\OU=OU1\CN=DistributionGroup\member.

Error writing file data.
Final error: 0xe000848e - Unable to restore File Attributes Security or Directory Security information.
Final error category: Security Errors
For additional information regarding this error refer to link V-79-57344-33934


This issue occurs if any user that was part of the Distribution Group at the time of the backup has been moved to a different Organization Unit (OU).



Move the user(s), that are part of the Distribution Group being restored, back to original location.


Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Symantec Corporation is committed to product quality and satisfied customers.

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see





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