When attempt to query the VMware environment the Test Query may fail due to unknown communication issues in the environment.
The following error will be seen in the Administrator Console (JAVA or nbconsole) will show:
Request has timed out (195)
VMware Intelligent Policy Backups will fail with:
Status 25 -> Cannot connect on socket
Test Query using the JAVA console requires the Master Server connection to the VMware Access Host using port 1556 and 13724.
Verify the Master Server can communicate to the VMware Access Host using 1556 and 13724:
telnet <VMware Access Host> 1556
telnet <VMware Access Host> 13724