Storage Foundation for Windows (SFW) is unable to discover the EMC Symmetrix LUNs as thin reclaimable, having firmware version 5876.

Problem

 

There is a discovery issue with SFW with EMC Symmetrix arrays, after a firmware upgrade to version 5876, is unable to identify the thin provisioning reclaimable LUNs.

 

Cause

 After upgrading the firm on an EMC array to version 5876, SFW is unable to identify the thin provisioning reclaimable LUNs.

Solution

This issue has been resolved by installing Cumulative Patch 3 (CP3) or higher and here are the links for CP3:

The CP for SFW-HA,vcs-CP3_SFWHA_6.0, can be downloaded from https://sort.symantec.com/patch/detail/6791  
NOTE: vcs-CP3_SFWHA_6.0 is only for SFW-HA 6.0 and all options. Do not install this on SFW or VCS 6.0.

The CP for SFW is,sfw-CP3_SFW_6 , can be downloaded from https://sort.symantec.com/patch/detail/6792  
NOTE: sfw-CP3_SFW_6.0 is only for SFW 6.0 and all options. Do not install this on SFW-HA or VCS 6.0.

 

 

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