Unable to browse [ROOT] for Ubuntu in backup selection with Remote Agent for Linux/Unix Servers

Problem

Attempting to browse for backup selections from [ROOT] for a Ubuntu based system result in error.

 

 

Error Message

Error in selection list window:

Directory or file was not found or could not be accessed

Debug log Output:

b32f5b70 Wed Dec 5 12:08:11 2012 : Attach to: \\Servername.domain.com\[ROOT]
b32f5b70 Wed Dec 5 12:08:11 2012 : ====> VX_ChangeDir
b32f5b70 Wed Dec 5 12:08:11 2012 : ====> VXX_ChangeDir : apath : , asize : 1
b32f5b70 Wed Dec 5 12:08:11 2012 : ====>ChangeDir : psize : 1
b32f5b70 Wed Dec 5 12:08:11 2012 :                       vx_stat_by_name: Getting stat of /
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> gfsp vxms plugin: stat failed /home/srvnorvirtuel/.gvfs errno 13
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> gfsp vxms plugin: stat failed /home/srvnorvirtuel/.gvfs errno 13
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> vf_newpgn: couldn't initialize libgfsp.so
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> gfsp vxms plugin: stat failed /home/srvnorvirtuel/.gvfs errno 13
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> gfsp vxms plugin: stat failed /home/srvnorvirtuel/.gvfs errno 13
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> vf_newpgn: couldn't initialize libgfsp.so
b32f5b70 Wed Dec 5 12:08:11 2012 : Function vfmStatFileName, VxMS resolved the error code to this message: object not claimed by any plugin
b32f5b70 Wed Dec 5 12:08:11 2012 :                       vx_stat: objname is / returned 2059
b32f5b70 Wed Dec 5 12:08:11 2012 :                       vx_open_by_name: Opening object name : /, openflags : B
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> gfsp vxms plugin: stat failed /home/username/.gvfs errno 13
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> gfsp vxms plugin: stat failed /home/ username/.gvfs errno 13
b32f5b70 Wed Dec 5 12:08:11 2012 : ===> vf_newpgn: couldn't initialize libgfsp.so
b32f5b70 Wed Dec 5 12:08:11 2012 : Function vfmOpenFileName, VxMS resolved the error code to this message: object not claimed by any plugin
b32f5b70 Wed Dec 5 12:08:11 2012 :                       vx_open_by_name: Error : 2059
b32f5b70 Wed Dec 5 12:08:11 2012 :                       vx_open_by_name: new handle =(
b32f5b70 Wed Dec 5 12:08:11 2012 :       VX_FindFirstFile: vx_open_by_name failed for path '/' errno=-536836984
b32f5b70 Wed Dec 5 12:08:11 2012 : DSEnumerator failed with -536836945: 0
b32f5b70 Wed Dec 5 12:08:17 2012 : sslClose() : Closing SSL for: 0xe72eb71f

Cause

The enumeration of the directory /home/ username /.gvfs fails.

 

Solution

1.Run the command: ls /home/ username / - al to check the permissions on the file that we are not able to enumeration in selection.

2.Give the required permission on the file to the backup account.
 
If the file is not to be backed up,you may delete the file by using the following commands:
 
*umount /home/ username /.gvfs
*rm-rf /home/
username /.gvfs
 

For additional information you may refer to the following linklinuxmoz.com/gvfs-permission-denied-rsync-tar-backup/

Applies To

Ubuntu 10.04

 

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