Violation of PRIMARY KEY constraint 'PK__#22A9241__55433A6B24916C89'. Cannot insert duplicate key in object 'dbo.@SavesetIDsAndTranIDs'

Problem

During Shortcut Processing, shortcuts may fail to have their metadata updated when encountering SavesetId's that are nearly identical and the TransactionID is identical.

Example:

201009255394631~201007071801000000~Z~313BE69FC20E95F2C7B67F847A451951
201009255394628~201007071801000000~Z~313BE69FC20E95F2C7B67F847A451951

Error Message

Violation of PRIMARY KEY constraint 'PK__#22A9241__55433A6B24916C89'. Cannot insert duplicate key in object 'dbo.@SavesetIDsAndTranIDs'

Solution

This issue has been addressed as part of the following release:


Enterprise Vault 10.0.3 Cumulative Hotfix 2 Release
http://www.symantec.com/docs/TECH205731

Enterprise Vault 10.0.4 - Release Details
http://www.symantec.com/docs/DOC6317


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