Oracle database backup fails with the error V-79-57344-65303: A communications failure has occurred with an Oracle resource

Problem

Oracle database backup fails with the following error

Error Message

0xe000ff17 - A communications failure has occurred with an Oracle resource

V-79-57344-65303
 

Solution

Perform the following to resolve this issue:

  1. Turn off Windows Firewall or any other file protection software to if this is causing the issue.
     
  2. Configure the TCP ports that the BE Oracle agent uses.
    For more information about What TCP ports does the Oracle Agent use please see the related document - www.symantec.com/docs/TECH74284  
     
  3. Make sure the version of the Remote Agent on a remote Oracle server matches the installed version of Backup Exec.
     
  4. Create entry's in the Host files of both the backup server and the remote server for name resolutions 

 


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