Oracle database backup fails with the following error
0xe000ff17 - A communications failure has occurred with an Oracle resource
Perform the following to resolve this issue:
- Turn off Windows Firewall or any other file protection software to if this is causing the issue.
- Configure the TCP ports that the BE Oracle agent uses.
For more information about What TCP ports does the Oracle Agent use please see the related document - www.symantec.com/docs/TECH74284
- Make sure the version of the Remote Agent on a remote Oracle server matches the installed version of Backup Exec.
- Create entry's in the Host files of both the backup server and the remote server for name resolutions