Verify or duplicate of a client side dedup backup from a 32 bit server fails with a “Backup Storage read/write error has occurred” error

Problem

After performing a client side deduplication backup of a 32-bit RADA, that backup can not be verified or duplicated at the media server.  Those operations fail with a "Backup Storage read/write error has occurred" error.

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2010R3 Rev 5204 Service Pack 3 (TECH203157)

 

 

 

 

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