Enterprise Vault (EV) New Partition wizard fails to enumerate shared volumes in a clustered configuration

  • Article ID:100027823
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When running the wizard to create new Vault Store partitions an error is returned and the EV services are terminated unexpectedly.

Error Message

Failed to determine cluster drive list for server %1%. Reason: (Unknown)


Changes in SFW methods used for disk volume information gathering require corresponding update on EV methods when enumerating the shared volumes.


This issue has been addressed as part of the following release:

Enterprise Vault 9.0.4 - Release Details

Enterprise Vault 10.0.2 - Release Details


Applies To

EV 10.0.x on Windows Server 2008 R2 x64 as a Microsoft Failover Cluster implementation
Storage Foundation for Windows (SFW) 6.0.x used to administer the shared storage disks using Volume Manager Dynamic Disk Groups

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