Enterprise Vault Mobile Search users receive 'Access Denied' when searching an Archive that has Index Roll Over.

Problem

Enterprise Vault Mobile Search users receive 'Access Denied' when searching an Archive that has Index Roll Over.

Error Message

Error Message: Access is Denied. (0x80070005)

Solution

This issue has been resolved in the following release:


Enterprise Vault 10.0.2 cumulative Hotfix 2 Release
http://www.symantec.com/docs/TECH201383

Enterprise Vault 10.0.3 - Release Details
http://www.symantec.com/docs/TECH193300

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