NetBackup 7.5 Master Server installation on Windows 2008 and Veritas Cluster Server (VCS) fails with error code 1627.

Problem

A new installation of NetBackup 7.5, on Windows 2008 on a four node VCS fails with the following error:

 

Error Message

Cluster Error

Could not retrieve list of cluster nodes.   VCSGetSystemList returned error
code 1627.  Please confirm that your cluster is configured properly.

 

Cause

When installing a NetBackup master into a Veritas Cluster  it is necessary to run vcredist_x64.exe
from  DVD:\NetBackup_7.5_Win\NetBackup_7.5_Win\Prerequisites\ folder before launching the browser.exe.
 

Solution

Run the  vcredist_x64.exe from the Prerequisites folder on the 7.5 installation DVD or media.


Applies To

NetBackup 7.5
Windows 2008 R2 SP1
Veritas Cluster Server 6.0

 

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