MH shown as At Risk in GUI without supporting Fault/At Risk condition

Problem

VOM shows that a Managed Host (MH) is in a Faulted or At Risk state but the Faulted or At Risk condition is not apparent.

Error Message

View of host; status is "At Risk" but fault not apparent.

 

 

Fault view filtered by hostname shows fault (At Risk condition) which has been suppressed.

 

 

 

Cause

Defect

Solution

This condition is corrected in VOM HotFix (HF) vom-HF050001960-11.

 

This patch can be downloaded from the SORT website at:

 

http://sort.symantec.com

 

It can be accessed directly at:

 

https://sort.symantec.com/patch/detail/7048

 

This patch can be implemented in both versions 4.1 and 5.0 VOM domains.

 

In the hosts view, the status of the host will now show as "Healthy" to reflect that the underlying fault has been suppressed (unless an unsuppressed fault is detected).


Applies To

While this issue was discovered in VOM 4.1, the patch identified in the Solution section below will apply to VOM 4.1 and 5.0 .

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)