EVCollectionSearcherException: [#422300] EV searcher error - 440,879 Searcher exited with non-zero error code

Problem

Unable to collect from Enterprise Vault (EV)

 

Error Message

EVCollectionSearcherException: [#422300] EV searcher error - 440,879 Searcher exited with non-zero error code

 

Cause

DCOM ports blocked between Clearwell and Enterprise vault servers.

 

Solution

Download the Word document referenced in the Technical Article link below for details on DCOM port access to Enterprise Vault.

Enterprise Vault is now supported within environments restricting RPC/DCOM network traffic. This document describes how to configure Enterprise Vault for restricted DCOM access.
symantec.com/docs/TECH69642

 


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