A Managed Host, running VOM4.1_RHEL5, is shown as At Risk in GUI without showing any Fault/At Risk condition.

Problem

A Managed Host running VOM4.1_RHEL5, is shown as At Risk in GUI without showing any Fault/At Risk condition.

Cause

SYMPTOM:
After suppressing fault, managed host is still shown as faulty.

DESCRIPTION:
When the faults are suppressed for a managed host, the state of the
managed host does not change.

Solution

RESOLUTION:
This is because one of the database views was not taking into account
the suppressed faults table. The issue has been resolved by correcting the
database view.
 

Its solution is in the patch:

http://patchcentral.mvw.spt.symantec.com/index.php?cmd=pdata&release_id=6742 .
 

 


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)