Restore job for individual files with VMware agent fail when using Removable Cartridge Storage

Problem

A restore job for individual files with Granular Recovery Technology (GRT) of VMware agent (AVVI) may fail when using Removable Cartridge Storage like RDX.

 

Error Message

Job Completion Status

Final error: 0xe0008105 - Invalid Physical Volume Library Media Identifier.

Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33029

 

Errors

Restore- <vm_name>

V-79-57344-33029 - Error - Mount failed.

Invalid Physical Volume Library Media Identifier.

V-79-57344-33029 - Unable to acquire device for the specified pool and media

 



 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Hotfix 203574 (TECH203574)


 

 

 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)