Backup of clustered Exchange 2007 databases (SCC / CCR) fails with status code 69 - invalid filelist specification

Problem

Backup of clustered Exchange 2007 databases (SCC / CCR) fails with status code 69 - invalid filelist specification.

 

Error Message

Invalid filelist specification.

 

Cause

The existence of cluster hostname in the Exchange Server's physical node responsible for the backup causes NetBackup to call NTFS_SurrogateCalling function and convert name to physical node name causing the backup to fail.

Solution

On the Exchange Server physical node responsible for the backup:

Remove all references to cluster hostname in the %SYSTEMROOT%\System32\drivers\etc\hosts file.

After that, run <install path>\Veritas\NetBackup\bin\bpclntcmd -clear_host_cache

 


Applies To

NetBackup 7.5.0.3 + clustered Exchange 2007 Servers (Single Copy Cluster or Cluster Continuous Replication).

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