SQL or File backup shows exceptions - Error: SPDBName is a component of a SharePoint server farm. It must be backed up using the Backup Exec Agent for Microsoft SharePoint Portal Server.

Problem

This technote is applicable to exceptions showing up during SQL agent or file backups of Sharepoint SQL servers after applying Hotfix 180964 to Backup Exec.  With Sharepoint agent backups being successfully performed, a SQL agent or File backup of the SQL server hosting the Sharepoint databases will show the following exceptions for all Sharepoint databases: 

Error Message

SQL Agent backup error (with DB name):

79-57344-33925 - Error: SharepointSQLDB is a component of a SharePoint server farm. It must be backed up using the Backup Exec Agent for Microsoft SharePoint Portal Server. Select it for backup from the Microsoft Server SharePoint Server Farms node.

File backup error (with filename instead of DB name):

V-79-57344-33925 - Error: SharePointSQLDB.mdf is a component of a SharePoint server farm. It must be backed up using the Backup Exec Agent for Microsoft SharePoint Portal Server. Select it for backup from the Microsoft Server SharePoint Server Farms node.
 

Cause

Normally, when Sharepoint SQL databases are backed up via the Backup Exec Sharepoint agent, an exclusion is automatically added for the SQL agent and file backups so that no exceptions are received during those backups.  The databases are simply silently skipped because they are being protected by the Sharepoint agent.  In this case, the exclusions are not working properly and the SQL agent or file backup does not detect that the Sharepoint databases are being protected so the exceptions are received.

 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


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