BY default the first IP address reached on the device is used for Simple Network Management Protocol (SNMP) communications. Unfortunately the IP may not be resolvable from the CommandCentral Storage Control Host (CH).
Alarm Service\TracePdkThread.log(4858): MM/DD/YYYY HH:MM:SS Day - Sample Count = 4904. Send time = 0 ms. Object = NETAPP_Serial#(1444), collector = DeviceStatus, collector data = UnreachableViaSNMP
Alarm Service\TracePdkThread.log(9309): MM/DD/YYYY HH:MM:SS Day - Sample Count = 9354. Send time = 0 ms. Object = NETAPP_Serial#(1444), collector = DeviceStatus, collector data = UnreachableViaIP
The default setting is to use the first returned IP for communications when monitoring is enabled in a device's configuration within CCS
Use the Steps outlined in the public document on the Symantec Connect Community site
CommandCentral Storage (CCS) 5.2RU3 CH