P2V job fails to create the virtual disks required for the warm conversion when a shared folder is specified for the target.

Problem

P2V conversion fails when a Shared folder is specified for the Destination Drive or path in the "Convert to Virtual Options Environment options". Figure 1 and Figure 2.

Figure 1

Figure 2

 

 

Error Message

0xe000a43f - Failed to create the virtual disks required for the warm conversion. V-79-57344-42047

Cause

User shares are selectable in both the warm and cold conversion options.

 

Solution

This issue has been Resolved in a newer version of Backup Exec. To resolve this issue and receive the new Backup Exec improvements please upgrade to the current version of Backup Exec. 

 

This issue is resolved in Backup Exec 2014 or later versions. 

 

 

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  

 

 

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see  http://www.symantec.com

 

 

 

WORKAROUND:

Select the Drive letter and folder for the P2V target destination and not the Share Name.

 

 

Applies To

Backup Exec 2012

P2V Hyper-V Virtual Machine to target folder that is a user share.

 

Terms of use for this information are found in Legal Notices.

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