Keep getting alert to insert new WORM media when a backup job spans on second tape

  • Article ID:100027397
  • Modified Date:
  • Product(s):


Backup Exec keeps asking to insert new WORM media when a backup job is targeted to a robotic library and spans on second tape

Error Message

"Use the import command to insert new WORM media into the robotic library"


A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010R3 Rev 5204 Service Pack 3 (000087833)

Backup Exec 2012 Rev 1798 Service Pack 2 (000087832)



Related Articles

Backup Exec 2012 revision 1798 Service Pack 2

Backup Exec 2010 R3 revision 5204 Service Pack 3

Was this content helpful?

Get Support