Unable to import push install file (push_export.xml) from another media server.


In Backup Exec the Remote Agent and Media Server push install wizard has the option to save\export out a push install list that can be imported back in the current media server installation or on another media server.   This push install export list contains a list of servers with remote agent server names and options to push.    After exporting the list and attempting to import the list on another media server the import fails.

Error Message

An error occurred while trying to import computers: Key not valid for use in specified state.


A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).

Applies To

Backup Exec 2012

Terms of use for this information are found in Legal Notices.



Did this article answer your question or resolve your issue?


Did this article save you the trouble of contacting technical support?


How can we make this article more helpful?

Email Address (Optional)