Unable to see Reports in CommandCentral Enterprise Reporter (CCER)

Problem

Unable to see Reports in CommandCentral Enterprise Reporter (CCER), getting sec_error_untrusted_issuer Certificate error in Firefox

Error Message

sec_error_untrusted_issuer

Cause

Known issue with Firefox 13.0.1

Solution

1) Click on Manage Reports icon ER GUI and this will open a new window.  You need to accept the certificate.

2) Now, you come back to the ER GUI main page where you get the “sec_error_untrusted_issuer” and refresh the page, the report will be shown properly without the certificate error.


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