Synthetic Backup fails with and error occurred when writing to the Backup Exec database.
An error occurred when writing to the Backup Exec database. A synthetic backup of this resource will not include the data backed up by this operation until the next full or incremental backup of this resource runs.
This issue occurs when the Synthetic Baseline Full or Synthetic Incremental runs at the same time the Synthetic Full backup job. The Synthetic backup is not superceding the Incremental backup.
This issue is resolved in Backup Exec 2014.
Edit the Synthetic Full Backup to run at a different time to supercede the Synthetic Incremental.
There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see http://www.symantec.com
Backup Exec 2012