The Backup Exec Job Engine Service crashes during a duplicate backup operation from tape to disk

Problem

Duplicating a tape media that contains backup sets that were hardware compressed as well as hardware encrypted causes the Backup Exec Job Engine service (bengine.exe) to crash in "bengine!F40_GetBlkType+1c".

Error Message

Faulting Module Name: bengine.exe

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


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