System State backups fail with "Final error: 0x8004230f - 0x8004230f (2147754767)." on a Windows 2008 R2 Server if System Reserve Partition is offline

Article: 100008321
Last Published: 2012-05-31
Ratings: 1 1
Product(s): Backup Exec

Problem

 System State backups fail with "Final error: 0x8004230f - 0x8004230f (2147754767)." on a Windows 2008 R2 Server if System Reserve Partition is offline

Error Message

Final error: 0x8004230f - 0x8004230f (2147754767).

V-79-10000-11226 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot provider selected returned: "Unexpected provider error". Ensure that all provider services are enabled and can be started. Check the Windows Event Viewer for details.

 

Cause

 This error can occur if the System Reserve Partition is offline.

 

Solution

 To resolve the issue, perform the following:

1) Run VSSADMIN LIST WRITERS from the command line and reboot if writers are in a failed state

2)  Rerun backup, if same error occurs proceed to step #3

3) From the command prompt run DISKPART with the following commands:

C:\>DISKPART

C:\DISKPART> List volume

C:\DISKPART> Select volume <number of 100 MB system partition>

C:\DISKPART> Online volume  (if volume is showing offline)

To prevent volume from going offline in the future, refer to Microsoft KB#2419286

https://support.microsoft.com/kb/2419286

C:\DISKPART> automount enable

C:\Diskpart> exit

4)  Reboot server and run DISKPART again to ensure the partition is not offline again

5)  Rerun backup to confirm

 

 

 

References

UMI : V-79-10000-11226 Etrack : 2147754767 Etrack : 0x8004230f

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