FSAUTILITY Restore and Recreate options fail

  • Modified Date:
  • Article ID:000016475

Problem

 When running the FSAUTILITY tool to recreate placeholders or to restore archived items the process fails and delivers an error within the command prompt.

Error Message

The following error is generated in the command prompt:-

Error: Invalid fileserver or volume name. Please enter a valid UNC path.

When running a DTRACE against the FSAUTILITY process the following errors are generated:-

Restore Process

(FSAUtility) <4236> EV-H {RESTORE.EN_US} Invalid fileserver or volume name. Exception: System.ArgumentNullException: Value cannot be null.|Parameter name: hostNameOrAddress|   at System.Net.Dns.GetHostEntry(String hostNameOrAddress)|   at KVS.EnterpriseVault.FSARestore.FSARestoreCommon.IsFolderSubFolder(String parentDir, String currentFolder)|   at KVS.EnterpriseVault.FSARestore.Restore.ProcessBulkVolumeAndFolderRestore()

(FSAUtility) <4236> EV-H {FSARESTORE.EN_US} KVS.EnterpriseVault.FSARestore.FSABulkRestoreException: Invalid fileserver or volume name. Please enter a valid UNC path. ---> System.ArgumentNullException: Value cannot be null.|Parameter name: hostNameOrAddress|   at System.Net.Dns.GetHostEntry(String hostNameOrAddress)|   at KVS.EnterpriseVault.FSARestore.FSARestoreCommon.IsFolderSubFolder(String parentDir, String currentFolder)|   at KVS.EnterpriseVault.FSARestore.Restore.ProcessBulkVolumeAndFolderRestore()|   --- End of inner exception stack trace ---|   at KVS.EnterpriseVault.FSARestore.Restore.ProcessBulkVolumeAndFolderRestore()|   at KVS.EnterpriseVault.FSARestore.Restore.Start()|   at KVS.EnterpriseVault.FSARestoreCLI.FsaRestore.Main(String[] args)

Recreate Process

(FSAUtility) <6608> EV-H {RECREATE.EN_US} Invalid fileserver or volume name. Exception: System.ArgumentNullException: Value cannot be null.|Parameter name: hostNameOrAddress|   at System.Net.Dns.GetHostEntry(String hostNameOrAddress)|   at KVS.EnterpriseVault.FSARestore.FSARestoreCommon.IsFolderSubFolder(String parentDir, String currentFolder)|   at KVS.EnterpriseVault.FSARestore.Recreate.StartRecreate()
 

Solution

This issue has been addressed in the following release:


Enterprise Vault 9.0.4 Cumulative Hotfix 5 Release
http://www.veritas.com/docs/000017769

Enterprise Vault 9.0.5 - Release Details
http://www.veritas.com/docs/000088251

Enterprise Vault 10.0.2 - Release Details
http://www.veritas.com/docs/000011057

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)