After upgrading Veritas Operations Manager (VOM) 4.1 Central Management Server (CMS), the license keys say verification needed

Problem

After upgrading to the VOM 4.1 CMS, the Licenses Deployment Summary page shows all Managed Hosts (MH) needing license keys to be verified.

Cause

When upgrading from VOM 3.1 to VOM 4.1, the older MH's are not fully compatible with VOM 4.1 CMS.

Solution

Install the latest MH on each managed host. MH's can be downloaded from: http://go.symantec.com/vom/ or http://www4.symantec.com/Vrt/offer?a_id=94222.

The installation instructions can be found in the VOM Installation Guide starting on page 41: https://sort.symantec.com/public/documents/vom/4.1/windowsandunix/productguides/pdf/vom_install_4_1.pdf.


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