Reseller Name field needs to be filled when installing BE2012 Japanese Edition with IPL

Problem

Reseller Name field needs to be filled in Purchaser Information page when installing BE2012 Japanese Edition with In-Product-Licensing, though it is not marked as a required field. If you click Next button without filling it the error window in Error section is popped up. 

Error Message

Solution

Fill Reseller Name field with an appropriate name and click Next

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 


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