Share name does not handle double-byte characters

Problem

 If Share Name are using double-byte character, scanning the share does not work properly.
 

Error Message

 [Scan the share only]
Pop-up error occurred with "Share Could not be added to scan queue. Object with ID xx not found" just after selecting starting scan operation.



[Scan all shares]
Never start scan operation of the share using double-byte character.
 

Cause

  It was issue with not using UTF-8 encoding to parse the share names.

Solution

Hotfix for this issue is available.
Please contact Technical Support engineer for getting the hotfix. 
 


Applies To

Data Intight Version 3.0 and RP1
 

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