Bengine.exe crashes during incremental backups to disk using true image restore synthetic technology.

Problem

The Bengine.exe process may crash during either incremental or differential backups to disk using true image restore technology and or synthetic backup technology.

Error Message


From the Bengine.exe crash dump:

THEFHPlugin.dll!THEFHBuilder::AddDirectoryToCatalog
THEFHPlugin.dll!THEFHBuilder::AddToCatalog(CatFileHistory)
 

 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157)

 


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)