Opt dupe between target Quantum OST Device which has less capacity than the source data results in a Job hang and bengine crash

Problem

Opt dupe between target Quantum OST Device which has less capacity than the source data results in a Job hang and bengine crash

Error Message

SGMON Log :

BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIo: STS: Error: Received
error(2060031) from server
BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIo: STS: Error: EXIT
ost_flush_accumulated_source: (out of space:2060031)
BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIo: STS: Error: Failed to flush
pending copy requests
BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIo: STS: Error: EXIT
pgn_copy_extent: (out of space:2060031) to_image=000000000AE670A0,
from_image=000000000319A350, len=7539458048, bytescopied=0
BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIo: ostutil:Opdup Copy extent
0x0
bytes copied from BEOST_00000003 to BEOST_00000005 in 0.085008 seconds,
rc=2060031
BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIoScsi::TranslateGenError error
12
BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIoScsiDrive::ControlOstImage[2]:
curoff=0, nxtfmoff=0, handle=0, stats=
BENGINE:  [02/22/12 17:18:05] [2752]     DeviceIoScsiDrive::ControlOstImage[2]:
DERROR_VOLUME_OVERFLOW(0x7000001d) <-
BENGINE:  [02/22/12 17:18:06] [2752]     2012-02-22T17:18:05.035 [tpfmt]      
     
- TF_OSTIncludeInTempImage(): Execute( ADAMM_MOVER_EXECUTE_CONTROL_OST_IMAGE -
OST_IMAGE_COMMAND_INCLUDE_IN_TEMP_IMAGE ) failed!  mvrRet = 0x00000469
BENGINE:  [02/22/12 17:18:06] [2752]     2012-02-22T17:18:05.035 [tpfmt]      
     
- OST ===> Include In Temp Image returning 0xe00084f2.
BENGINE:  [02/22/12 17:18:06] [2752]     2012-02-22T17:18:05.043 [loops]      
     
- OptDupeSetCopyBSDProcessor::ProcessBSD: Calling TF_OSTCopyTempImage because
m_isLastBSD is true.
BENGINE:  [02/22/12 17:18:06] [2752]     2012-02-22T17:18:05.043 [tpfmt]      
     
- OST ===> Copy Temp Image.

Solution

This Issue is resolved with Backup Exec 2012 Hotfix 180962


Applies To

Example : The target Quantum OST device is only 3GB and the source data set is about 7GB. When the duplicate job starts, an error (2060031) is reported from the server

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