0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. -528 The current log file is missing or -1206 There is a non-database file or corrupted database

Problem

When running an Exchange backup with the GRT option enabled, the error "-528 The current log file is missing"  or "-1206 There is a non-database file or corrupted database" is being returned.

Error Message

Completed status: Failed
Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified options. 

The following error was returned when opening the Exchange Database file:  '-528 The current log file is missing.

or

The following error was returned when opening the Exchange Database file:  '-1206 There is a non-database file or corrupted database.


 

Cause

This error is caused by a corrupt or missing Exchange Transaction Log.

Solution

In order to resolve this, the Exchange Transaction Logs need to be flushed. There are several different ways to perform this action.

1. Reboot the Exchange server. If this cannot be done or if it does not resolve the issue, continue to steps 2 and 3.

2. Run a full non-GRT backup of the Exchange Database. Once this job is complete and the logs have been flushed, re-enable GRT and the job should complete successfully.

3. Delete the Logs manually using the EseUtil feature, as indicated in this Microsoft KB article http://support.microsoft.com/kb/240145.

 

 

 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)