Backup Exec server server (beserver.exe) intermittently crashes on the module serdll.dll.
Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: Application Crashing Events
Faulting application name: beserver.exe, version: 13.0.5204.0, time stamp: 0x4d94cbec
Faulting module name: serdll.dll, version: 13.0.5204.0, time stamp: 0x4d90fc73
Exception code: 0xc0000005
Fault offset: 0x000000000001f0c0
A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.
Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157)