The backup job from CASO targeted to the shared Deduplication Storage on MMS fails with error “0xe000810c”.

Problem

The backup job from CASO targeted to the shared Deduplication Storage on MMS fails with error “0xe000810c”.

Error Message

0xe000810c- Physical Volume Library Drive not available."

 

Solution

Follow these steps to rectify the error:

  • Open the Selection List properties for the job on the CASO server and choose the Device setting.
  • Select the checkbox “Restrict backup of the selection list to devices on the following media server or media servers in a pool” and select the “<Media Server Pool>” where the Deduplication folder is shared on the MMS.
  • Try the job again . It should run successfully.

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