Opt-Dupe backup targetted on a DataDomain OST device in a CASO-MMS fails with error: 0xe00084f4 - An unknown error has occurred.

Problem

Opt-Dup backup targetted on a DataDomain OST device in a CAS (Central Administration Server Option) -MMS (Managed Media Server) fails with error: 0xe00084f4 - An unknown error has occurred.

Error Message

error: 0xe00084f4 - An unknown error has occurred.
Final error category: System Errors


Sgmon log shows:

BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: C:\Program Files\Symantec\Backup Exec\\libstspiDataDomain.dll:stspi_copy_extent called to_id: 1, to_off: 0, from_id: 2, from_off: 0, len: 109387776, flags: 0
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: ddcl_ddcp_close(): Closing File vmiadrsu/BEOST_00000011:0000000000:{608D540D-8B52-46F5-A685-E34107326EF7}:4:0:: via ddcp on hostname VMIADDDR, pid is 1808
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Error: C:\Program Files\Symantec\Backup Exec\\libstspiDataDomain.dll:stspi_copy_extent STS_EPLUGIN nfs filecopy start failed (nfs: Operation not supported)
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: ostutil:Opdup Copy extent 0x0 bytes copied from PEOST_00000582 to BEOST_00000011 in 0.001000 seconds, rc=2060046
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: C:\Program Files\Symantec\Backup Exec\\libstspiDataDomain.dll:stspi_close_image handle =0000000004D98C60 complete flag =1 force flag =0 fd =1
BENGINE:  [08/03/12 12:22:25] [6464]     DeviceIo: STS: Debug: ddcl_do_close: All 512 file buffers freed (512)

UMI Code - V-79-57344-34036 

Cause

DataDomain Replication license is not installed on either of device.

Solution

To perform Optimize deduplication on DataDomain OST device DataDomain replication and DDboost license needs to be installed on source and destination device.

 

Applies To

CAS MMS Setup Datadomain OST device connected on both servers.

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