Backups of System Reserved partition intermittently hang at 5% when using System Recovery.

  • Article ID:100026587
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Problem

Backups of System Reserved partition intermittently hang at 5% when using System Recovery.

When this issue occurs, VProSvc.exe takes up around 50% CPU.

The issue is seen when backing up to a network location (i.e. network share) but has also been seen when backup destination is set to a local device (i.e. USB drive).

Solution

Note: When the issue occurs, end the process for VProSvc.exe in Task Manager which will cancel the active backup and return the CPU level back to an acceptable level.

Solution:

This issue is resolved in service pack 3 (10.0.3) for SSR 2011 which is available via LiveUpdate, MyVeritas portal (See  https://www.veritas.com/docs/000100418 ) and here https://www.veritas.com/support/en_US/article.000086138.

 

 

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