Opening the Backup Exec System Recovery (BESR) / Symantec System Recovery (SSR) console fails with error ".NET Runtime version 2.0.50727.3625 - Fatal Execution Engine Error (7A0BC59E) (80131506)"

Problem

The Backup Exec System Recovery (BESR) / Symantec System Recovery (SSR) fails with error .NET Runtime version 2.0.50727.3625 - Fatal Execution Engine Error (7A0BC59E) (80131506)

 

Error Message

.NET Runtime version 2.0.50727.3625 - Fatal Execution Engine Error (7A0BC59E) (80131506)

Solution

This error can occur when Microsoft .NET 2.0 Framework has installation issues, or if an application accessing .NET 2.0 causes conflicts with other programs that access the same framework. If SEP or SAV was installed before BESR or SSR, it may be necessary to reverse the installation order as follows:
 
1. Completely uninstall Symantec Anti-virus (SAV) and/or Symantec Endpoint Protection (SEP). Reboot.
2. Completely uninstall SSR / BESR. Reboot.
3. Install BESR / SSR. After the installation completes. Allow the system to Reboot.
4. When the wizard launches, it is imperative that a network connection to the internet is opened LiveUpdate is allowed to capture the latest updates. If this is not possible, ensure that the installed build is the latest available version.
4. Launch BESR / SSR and allow the console to open.
5. Install SAV / SEP, also allowing LiveUpdate to capture the latest updates, or using the latest build to install from, either locally or from the management console.

Terms of use for this information are found in Legal Notices.

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