Backup Exec remote agent crashes during the backup of Exchange 2010 stand-alone server with additional VSS provider present on the Exchange server.

Problem

Backup Exec remote agent crashes on the Exchange server when backing up stand-alone Exchange 2010 SP1 with a second VSS provider present on the Exchange server.

 

Error Message

Faulting application name: beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7 Faulting module name: bedsshadow.dll, version: 14.0.1798.0, time stamp:  0x4f1e02c5

 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Revision 1798 Hotfix 180964
 


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